Best Practices for a Better Member Experience in a High-Volume Environment

Tuesday Jun 16, 2020

Mortgage rates are at near-historic lows, driving volume higher as capacity and quality challenges abound. During this informative session, an expert panel will help attendees understand the current competitive environment and create compelling mortgage rate/price offerings to members, as well as explore the efficiencies, member experience, and compliance benefits of a centralized lock desk.

Attendees will also learn strategies to manage interest rate risk, participate in an open discussion of the pros and cons of various loan sale strategies amidst the COVID-19 pandemic, and discover best practices to implement in order to run an effective and efficient secondary marketing program in these high-volume, challenging times.
This free, 60-minute webinar is being offered to all credit union professionals (ACUMA members and non-members) that are interested in creating a better member experience in today’s unique mortgage environment.


Date 06-16-2020

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