Servicing GSE Payment Deferrals
As mortgage servicers continue to manage challenges during the COVID-19 pandemic, navigating the evolving landscape can be difficult. The time approaches for borrowers to begin exiting forbearance, how will servicers help customers make the best decision?
The recent release of the Government Sponsored Entities (GSEs) payment deferral option provides an additional post-forbearance option for borrowers impacted by the COVID-19 pandemic. Still, it has raised questions for servicers on its interaction with the CARES ACT and mortgage servicing rules, in addition to how it should be executed. Join MBA Education and an industry experts as we discuss each of these implications and how to respond effectively to your customers and prepare for the next phase.